Disclaimer
Important information about our services.
Last updated: October 2, 2026
Independent Platform
RefundJet Nigeria is an independent third-party airline claim support platform. We do not guarantee the outcome or timing of refunds or compensation, which are subject to airline policies and applicable regulations.
No Guarantee of Results
We strive to present your case accurately and promptly, but we are not responsible for any denial, delay, or partial payout issued by the airline.
Passenger Responsibilities
Passengers are encouraged to maintain accurate travel records and submit all required documents to support their claims.
Voluntary Use
Use of this platform is voluntary, and RefundJet shall not be held liable for any indirect or incidental damages resulting from use of the service.
Not Legal Advice
The information provided on this platform does not constitute legal advice. For specific legal questions regarding your rights as a passenger, please consult a qualified legal professional or contact the Nigerian Civil Aviation Authority (NCAA).
Contact Us
If you have any questions about this Disclaimer, please contact us at legal@refundjet.com.ng or call 0707 537 7061.