Who We Are
RefundJet Nigeria, as a passenger rights advocate, is a customer-first platform dedicated to helping Nigerian airline passengers pursue ticket refunds and delayed or cancelled flight compensation with less stress.
Launched to simplify the often-complicated airline claim process, RefundJet acts as a third-party support system that bridges the gap between passengers and airlines.
Our Mission
Our mission is to make pursuing airline refunds and compensation simpler, regardless of an airline's internal bureaucracy. We guide passengers through claim submission, monitor airline timelines, and escalate unresolved cases where necessary — all within Nigeria's aviation consumer protection laws.
Why You Should Use RefundJet?
Pursuing an airline claim shouldn't be a hassle. RefundJet Nigeria was built with passengers in mind. Our easy-to-use portal ensures that every eligible passenger can access support in pursuing refunds or flight disruption compensation without navigating airline bureaucracy alone.
No Legal Jargon
Simple, straightforward process with no confusing terms.
Faster Processing
Our experienced team follows up on your airline claim.
Secure & Transparent
Bank-grade security with real-time tracking.
You Are Paid by the Airline
The airline pays your refund straight into your own bank account. We never hold your money.
Success-based Service Fee
Our service fee is due after a successful payout; mandate setup has a separate ₦50 charge.
Ready to start your claim?
Start a claim today and let us handle the rest.
Start a Claim